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Service Administrator
Posted 1 day ago by Cleankill (Environmental Services) Limited
Permanent
Full Time
Other
Surrey, Kenley, United Kingdom, CR8 5
Job Description
Responsibilities 
- Provide administrative support and services.
- Act as first point of contact by phone and email for clients, company technicians and sales force.
- Check and action sales paperwork.
- Check and action service paperwork.
- Liaise with clients on a regular basis to update on work progress.
- Take ownership of queries and complaints.
- Keep database records up to date.
- Produce and maintain spreadsheets.
- File paperwork.
- Answer low level account queries.
- Post.
- General office duties.
- Excellent communication skills - both written and verbal.
- Strong customer service skills when dealing with clients via telephone and email.
- Highly organised and flexible, with the ability to multitask and work to deadlines.
- Good working knowledge of Microsoft Office and Excel.
- Ability to stay calm under pressure.
- Fast, accurate data entry skills, high attention to detail.
- Ability to work under own initiative, be proactive and work efficiently as part of a team.
- Strong interpersonal skills.
- Detailed message taker.
- Flexible, courteous, friendly and positive approach to work.
- 'Can' do attitude.
- Knowledge and experience gained within Service / FM industries.
Cleankill (Environmental Services) Limited
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