Service Administrator

Overview

LOCATION Wakefield DEPARTMENT Service CLOSING DATE 22nd March 2026

We are looking for a highly motivated individual

We are looking for a highly motivated individual who enjoys administration and takes pride in improving processes to help us work smarter and deliver the best customer service experience. Enthusiasm, reliability and a team-orientated approach are essential, as you will play a key role in supporting our Service Team and contributing to our continued success.

Requirements

• Considerate and team-orientated, able to work well with colleagues and customers alike
• Logical and analytical, with the ability to assess information and make sound decisions prioritising tasks ahead
• Reliable and consistent, always following procedure to ensure a high standard of work
• Good with detail, ensuring accuracy in all aspects of administration
• Self-motivated and enthusiastic, with the drive to continually improve processes

Responsibilities

You will be responsible for dealing with a wide range of customer and colleague enquiries, helping to progress work through our Aftersales department and communicating key information to customers and colleagues in a timely manner and throughout the business.

Experience / Qualifications

• Previous retail motor industry experience would be of benefit
• A full driving licence is essential

Training

As you would expect with a position of this importance the training will surpass that of other manufacturers and includes ongoing new model technology and customer service courses at the BMW Group Training Academy.

Benefits

• 24 days annual leave (plus bank holidays), which increases with your length of service, up to 26 days
• An extra paid day off for your birthday

How to Apply

If you would like to apply for this position, please click the link below to provide a full CV and cover letter indicating current salary expectations and notice period.

Location

• Dewsbury Road, Wakefield, West Yorkshire, WF2 9BE

Opening Hours

• Mon-Fri: 08:30 - 18:00
• Sat: 09:00 - 17:00
• Sun: 11:00 - 17:00

Phone

Areas served

Wakefield as well as surrounding areas including Barnsley, Dewsbury, Batley and Pontefract