Service Administrator

Posted 18 hours 48 minutes ago by Sandal Huddersfield

£60,000 - £80,000 Annual
Permanent
Full Time
Other
Yorkshire, Wakefield, United Kingdom, WF1 1
Job Description
Overview

LOCATION Wakefield DEPARTMENT Service CLOSING DATE 22nd March 2026

We are looking for a highly motivated individual

We are looking for a highly motivated individual who enjoys administration and takes pride in improving processes to help us work smarter and deliver the best customer service experience. Enthusiasm, reliability and a team-orientated approach are essential, as you will play a key role in supporting our Service Team and contributing to our continued success.

Requirements
  • Considerate and team-orientated, able to work well with colleagues and customers alike
  • Logical and analytical, with the ability to assess information and make sound decisions prioritising tasks ahead
  • Reliable and consistent, always following procedure to ensure a high standard of work
  • Good with detail, ensuring accuracy in all aspects of administration
  • Self-motivated and enthusiastic, with the drive to continually improve processes
Responsibilities

You will be responsible for dealing with a wide range of customer and colleague enquiries, helping to progress work through our Aftersales department and communicating key information to customers and colleagues in a timely manner and throughout the business.

Experience / Qualifications
  • Previous retail motor industry experience would be of benefit
  • A full driving licence is essential
Training

As you would expect with a position of this importance the training will surpass that of other manufacturers and includes ongoing new model technology and customer service courses at the BMW Group Training Academy.

Benefits
  • 24 days annual leave (plus bank holidays), which increases with your length of service, up to 26 days
  • An extra paid day off for your birthday
How to Apply

If you would like to apply for this position, please click the link below to provide a full CV and cover letter indicating current salary expectations and notice period.

Location
  • Dewsbury Road, Wakefield, West Yorkshire, WF2 9BE
Opening Hours
  • Mon-Fri: 08:30 - 18:00
  • Sat: 09:00 - 17:00
  • Sun: 11:00 - 17:00
Phone

Areas served

Wakefield as well as surrounding areas including Barnsley, Dewsbury, Batley and Pontefract