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Senior Support Engineer: Escalations & Incident Leadership
Posted 1 day 19 hours ago by Ingram Micro, Inc.
£100,000 - £125,000 Annual
Permanent
Full Time
Other
Buckinghamshire, Milton Keynes, United Kingdom, MK1 1
Job Description
A leading technology solutions provider is looking for a Principal Support Engineer in Milton Keynes. This senior role focuses on driving rapid resolution of complex customer issues through technical troubleshooting and API analysis. The ideal candidate has over 10 years of experience in technical support and will manage high-severity escalations while collaborating with various stakeholders. Strong expertise with Datadog and REST API tools is essential, alongside a commitment to improving the customer experience. Competitive salary and benefits offered.
Ingram Micro, Inc.
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