Senior Store Assistant - Keyholder

What you'll do

Senior Store Assistant (keyholder) in Avonmouth working 20 hours per week. You must be local and able to commute. Our store operates 7 AM-8 PM, so you need to manage early starts and late finishes. You will be the friendly face of Toolstation, helping customers find what they need, while also handling deliveries, warehouse tasks, and stocking shelves. The job requires hands on work in varying temperatures and a positive attitude toward customer service.

Responsibilities

• Supporting colleagues to deliver a great customer experience; as a keyholder you will be accountable for opening and closing the store, assigning daily tasks and providing short term supervisory cover when needed.
• Handling deliveries, unpacking stock, keeping the store clean, and preparing orders.
• Providing outstanding service, chatting with customers, and staying efficient during busy times.
• Asking the right questions to understand customers' projects and help them find everything they need.
• Being proactive, selling the benefits of Toolstation Club and Trade Accounts, and signing customers up to enjoy great deals.
• Storing items and inventory management, ensuring store standards.

What you'll bring

• A friendly personality: help maintain high store standards and create a pleasant workplace.
• Reliability: be available when needed, flexible, committed and supportive of customers and team.
• Accountability: have taken charge in a previous role and are happy to step up when required.
• Your best self: bring energy, enthusiasm, and let your personality shine.

What you'll get

Why join us? Toolstation offers training, development and career progression opportunities across the business and the broader Travis Perkins Group.

• 22 days holiday + Bank Holidays
• Company pension scheme and life assurance
• Bonus scheme and cycle to work programme
• Save and buy as you earn options
• 20% discount across all Travis Perkins companies
• Health and wellbeing support via Aviva Digicare
• Financial education, support and recognition awards
• Discounts at over 1,000 retailers

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees. We do not discriminate on the basis of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.