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Senior Professional Services Engineer
Posted 7 days 7 hours ago by Cloud Decisions
Senior Professional Services Engineer
Hybrid Remote
To £65,000 + great benefits
I'm working with a growing and Multi-Sector MSP who are looking to add a Professional Services Engineer to their ranks. Culturally they're a diverse bunch, placing people and a passion for technology at the forefront of what they do. Boasting a diverse client list and a flexible style of working, this organisation is primed for further success over 2024 and beyond. Make this role your own, contribute new ideas + methodologies, and bring your expertise to the table.
Responsibilities- Oversee the delivery of technical projects, adhering to agreed-upon scope, timelines, and budget etc
- Serve as a dedicated escalation point for the Helpdesk
- Conduct Technical Pre-sales activities, engaging with clients to understand their requirements and providing comprehensive technical solutions that align with their needs and expectations
- Facilitate seamless Client Onboarding/Offboarding processes, guiding clients through the transition
- Carry out site surveys and create relevant documentation
- Maintain accurate and up-to-date technical documentation
- Work closely with the Head of Operations on the development and implementation of new initiatives, leveraging technical insights and expertise to drive innovation and continuous improvement across the organisation
- Experience Microsoft Endpoint Manager/Microsoft Intune
- Experience with Azure, (Azure Active Directory / Entra ID, Azure Vms etc)
- Deployment of Microsoft 365 products, including SharePoint/OneDrive and Teams
- Management and troubleshooting of Windows Server , including Remote Desktop Services, Active Directory, AD Sync
- Hands-on technical knowledge of LAN/WAN, Routing, Switching, Cisco, Meraki, firewalls, VLANs, VPNs and network segmentations
- Understanding of virtualization technologies e.g VMware and Hyper-V
- Understanding of security concepts, compliance and governance
- MS-100, MS-101, MS-500, AZ-104, AZ-140, MD-100, MD-101
- CCNA of equivalent experience
Sound interesting? Then submit your CV and we'll have a confidential conversation about you and your future!
Cloud Decisions
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