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Senior Manager, AI-Driven Cloud Support Engineering

Posted 3 hours 55 minutes ago by Salesforce, Inc.

Permanent
Full Time
I.T. & Communications Jobs
Dublin, Ireland
Job Description

Salesforce is seeking a Senior Manager, Technical Support Engineering for Industries Cloud Support in Dublin, Ireland. You will lead a high-performing team of Technical Support Engineers and partner with cross-functional teams to drive customer success and AI-driven service improvements.

The role focuses on developing leaders, managing KPIs, and guiding strategic escalations while scaling support operations in a cloud-first environment.

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