Senior Manager, AI-Driven Cloud Support Engineering

Posted 4 hours 38 minutes ago by Salesforce, Inc.

Permanent

Full Time

I.T. & Communications Jobs

Dublin, Ireland

Job Description

Salesforce is seeking a Senior Manager, Technical Support Engineering for Industries Cloud Support in Dublin, Ireland. You will lead a high-performing team of Technical Support Engineers and partner with cross-functional teams to drive customer success and AI-driven service improvements.

The role focuses on developing leaders, managing KPIs, and guiding strategic escalations while scaling support operations in a cloud-first environment.