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Senior Luxury Guest Experience Manager
Posted 1 day 5 hours ago by Iconic Hotels & Resorts
Permanent
Full Time
Hospitality & Tourism Jobs
Worcestershire, Broadway, United Kingdom, WR127
Job Description
The Lygon Arms is a historic hotel in the heart of Broadway, offering 86 bedrooms, beautiful gardens and a warm, welcoming atmosphere for guests and team members alike.
As Guest Experience Manager, you will oversee the guest journey from booking to post-stay follow-up, delivering personalised and memorable experiences that encourage loyalty and repeat visits. This hands-on role involves leadership, feedback management and collaboration across departments to uphold luxury standards.
Iconic Hotels & Resorts
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