Senior IT Support Engineer

Hiring: Senior IT Support Engineer

I'm working with a large, well-established independent boarding school that's looking for a Senior IT Support Engineer to join their dynamic in-house tech team.

Location: Surrey

Salary: £34,000 - £38,000

Hours: Full-time, 40 hrs/week, all year round

Start: ASAP

This is a fantastic opportunity for someone who enjoys variety, ownership, and working across a large site with a complex IT landscape. You'll be hands-on with a broad mix of technologies - from Microsoft 365 and Google Workspace to networking, virtualization, security, and device management - while playing a key role in delivering IT strategy and user experience improvements.

Key responsibilities include:

Providing 2nd/3rd line support across cloud, infrastructure, and networking

Managing and maintaining IT systems (Servers, storage, backups, network services)

Supporting users (staff & students), resolving escalated issues and managing helpdesk operations

Implementing and maintaining IT security best practices

Contributing to IT projects and life cycle planning alongside the IT Operations Manager

Were looking for someone with:

Solid technical experience across Windows Server, M365, AD/Group Policy, networking (VLANs, DHCP/DNS), and virtual environments

A proactive approach to problem-solving and excellent communication skills

Ideally, some exposure to education or boarding environments (not essential)

This role would suit someone who wants to take the next step in their IT career and be part of a collaborative, mission-driven environment with the chance to truly make an impact.