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Senior EU CX Improvement Program Lead
Posted 1 hour 7 minutes ago by Amazon
Permanent
Full Time
Other
London, United Kingdom
Job Description
Amazon is seeking a customer-obsessed Senior Program Manager to join the EU Customer Experience Improvement team within Customer Service in London. You will own the EU strategic initiatives roadmap, partner with multiple teams, and drive end-to-end programs to improve CX across EU marketplaces.
The role requires strong data analysis, stakeholder communication, and the ability to influence senior leadership across cross-country teams.
Amazon
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