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Senior Desktop Engineer

Permanent

Not Specified

Other

London, United Kingdom

Job Description

Someone who has experience in L2/L3 desktop support and resolving L2 tickets.

Proficiency in Intune, Azure, Azure Virtual Desktop, Windows Server (including Office 365), ServiceNow, and Teams.

Please see below the detailed job description:

• Setup and enrollment of end-user devices using Intune.

• Liaising with end-users to assist with laptop setup, requiring some customer-facing experience.

• Strong service desk skills, including answering calls and troubleshooting customer issues.

• A customer-focused attitude and commitment to excellent service.

• Diagnosing and resolving desktop hardware and software issues.

• Maintaining wide area networks, including firewall configuration and VPN setup.

Skills Required:

• Intune

• Microsoft Server and related server applications

If interested, please send your updated CV to .

Flying Colours Consultancy - IT Consulting Company