Senior Departmental Administrator / Coordinator

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

Job Advertisement: Senior Departmental Administrator / Coordinator

Location: Radiology Department

Hours: Full time, 37 hours per week

Shift Pattern: 8:30 AM - 5:00 PM, Monday to Friday

About the Role

We are seeking a highly organised and proactive Senior Departmental Administrator / Coordinator to join our Radiology team. You will provide comprehensive administrative and secretarial support to Consultants, SpRs, radiographic, management, and nursing staff across the South West Sector. The post is pivotal in ensuring efficient patient pathways, monitoring waiting lists, and supporting the Clinical Team in achieving departmental targets.

Key Responsibilities

• Manage departmental waiting lists and analyse performance to ensure compliance with national and local targets
• Coordinate consultant and departmental rotas, including on call and holiday cover, across multiple sites.
• Schedule outpatient appointments, arrange MDTs/ZRMDTs, and manage PACS image requests.
• Communicate urgent and significant radiological findings to referrers. Provide minute taking, diary management, and administrative support for meetings and events.
• Prepare routine and ad hoc reports to support operational planning, capacity management, and service improvement.
• Support and mentor administrative staff during periods of staff shortages or cross site cover.

Skills and Requirements

• HNC/SVQ III in Secretarial Studies/Business Administration or equivalent experience. Excellent communication and interpersonal abilities.
• Minimum 2 years' experience in an NHS or healthcare administrative role. Ability to work efficiently in a fast paced environment.
• Highly developed IT skills, including Microsoft Office, CRIS, TrakCare, Clinical Portal, PACS desirable.
• Excellent organisational, communication, and analytical skills.
• Ability to prioritise workload in a fast paced, high pressure environment.
• Experience in waiting list management, rota coordination, and data reporting desirable.

If you are detail oriented, professional, and passionate about providing excellent administrative support in a healthcare setting, we would love to hear from you.

Informal contact: Annette Reilly -

Information for candidates

This post may close early to the volume of response. Please submit your application form as soon as possible.

Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

NHS Greater Glasgow and Clyde - NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

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