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Advice Caseworker Debt Specialist

Posted 2 hours 12 minutes ago by St Vincent de Paul Society

Permanent
Full Time
Other
Not Specified, United Kingdom
Job Description

Advice Caseworker Debt Specialist

Location: Bradford / Hybrid

Salary: Up to £28,957.50 per annum

Vacancy Type: Fixed Term Contract until March 2027 (With the possibility of an extension), Full Time

Closing Date: 8th December 2025

St Vincent de Paul Society has been a beacon of hope since 1844, part of a vibrant international Christian movement working in 153 countries. They are dedicated to tackling poverty in all its forms by offering practical, person-to-person support to those in need. Their mission is rooted in dignity, compassion, and respect - serving anyone, regardless of faith, race, gender, or background.

Are you passionate about making a difference in people s lives through expert debt advice and support?

Do you want to work for a values-driven organisation that puts compassion and dignity at the heart of its services?

The Role

They are seeking a dedicated Advice Caseworker (Debt Specialist) to join their team in Bradford. This is a fantastic opportunity to contribute to a vital community service, helping individuals and families navigate financial challenges and access the support they need.

As an Advice Caseworker, you will:

  • Deliver specialist debt advice and income maximisation support.
  • Provide triage assessments and advice at first contact, streamlining access to appropriate services.
  • Work across outreach venues and via phone, offering guidance on benefits, housing, budgeting, and debt resolution.
  • Liaise with creditors, produce financial statements, and advocate for clients.
  • Maintain accurate case records using Advice Pro and contribute to service improvement under the BMDC Advice Contract.

Skills and Qualifications

Essential:

  • Experience delivering debt advice and managing a caseload.
  • Strong communication and negotiation skills.
  • Ability to work independently and manage time effectively.
  • Willingness to work towards becoming a Debt Relief Order Intermediary if not already qualified.
  • Commitment to continuous professional development.
  • The successful candidate will be required to undergo an enhanced DBS check before commencing employment.

Desirable:

  • CertMap qualification or willingness to obtain it.
  • Experience in benefit and housing advice.
  • Knowledge of MaPS, FCA, and AQS regulatory frameworks.
  • Ability to produce statistical reports and conduct case audits.

A full UK driving licence and access to your own transport is required.

Why Join Them?

You ll be part of a supportive, mission-driven team committed to making a difference in communities across the UK. They offer flexible working, opportunities for professional development, and a chance to contribute to meaningful projects.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.

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