Senior Conduct Risk Manager - Retail

The purpose of the 'Senior Conduct Risk Manager - Retail' role is to support the Retail franchise's implementation and maintenance of the Bank's Compliance & Conduct risk frameworks and policies to ensure compliance with FCA regulations and the Bank's risk appetite.

This role will support the Head of Conduct Risk - Retail in advising and assisting the Retail franchise to operate within risk and regulatory parameters.

1. Regulatory Awareness & Change: Maintain awareness of the evolving regulatory landscape affecting Retail, communicate updates to stakeholders, and support the delivery of change initiatives, including participating in change meetings and escalating risks as needed.
2. Policy: Support embedding of Compliance & Conduct policies across Retail, ensuring timely communication of material non-compliance to relevant stakeholders.
3. Compliance & Conduct Advice and Support: Provide timely advice and training to Retail staff on regulatory impacts, oversee non-regulatory change, review and approve financial promotion assets.
4. Regulatory and Conduct Risk Management: Report breaches or risk events, and track related actions within Retail.
5. Regulatory Governance: Assist in maintaining governance arrangements, participate in forums, and oversee MI related to Compliance & Conduct risks.
6. Culture: Promote an effective Compliance and Conduct culture within Retail.

• Knowledge: Deep understanding of financial services, especially Consumer Lending, Savings, and Finance, and the regulatory landscape.
• Capability: Ability to work under pressure, manage multiple projects, influence stakeholders, and communicate effectively.
• Relationship Management: Collaborate with 1st and 2nd line teams, develop strong relationships with colleagues across functions.
• Values: Demonstrate values of excellence, openness, transparency, and integrity.