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Senior Client Services Lead - Strategy & Growth

Posted 5 hours 4 minutes ago by BT Group

Permanent

Full Time

Other

South Glamorgan, United Kingdom

Job Description

BT Business is seeking a Senior Client Services Lead to own the PSBA relationship, shaping service strategies and driving performance against contracts and SLAs. You will lead cross-functional teams, influence senior stakeholders, and champion continual service improvement to deliver exceptional customer outcomes.

The role requires eligibility for UK security clearance and offers a comprehensive benefits package and flexible working arrangements.

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