Senior Business Development Manager

We were founded in Nottingham in 2001, with a mission to build a quality communications service for businesses. With over 20 years of success in the communications sector, we have grown and transformed under Private Equity ownership. We operate across 9 countries including UK, France, Spain, Italy, Romania, Germany, Netherlands, Australia and the USA employing a team of over 350 passionate innovators. Our mission is clear; to make business communication brilliant. We have ambitious growth plans to expand on our already impressive product portfolio.

At Commify we recognise that our people are our biggest asset; and we are now looking for an experienced BDM to join our Sales team.

The Role:

The Senior Business Development Manager will be responsible for identifying new business opportunities, building and maintaining strong client relationships, and driving revenue growth. This role requires a strategic thinker with a proven track record in sales and business development, excellent communication skills, and a deep understanding of our target markets. The ideal candidate will be passionate about expanding our reach and contributing to the overall success of the company.

Key Responsibilities:

• Solution Selling: Delivering comprehensive solutions for customers, incorporating various channels and software to support services like WhatsApp for Business and RCS.
• Market Research & Opportunity Identification: Perform in-depth market analysis to uncover new business opportunities, track emerging trends, and identify potential clients within key industries.
• Lead Generation & Prospecting: Craft and execute effective strategies for generating leads through cold outreach, networking, and utilizing existing connections.
• Client Relationship Management: Cultivate and maintain robust, long-term relationships with both new and existing clients, fully understanding their needs and effectively positioning our solutions.
• Sales Cycle Management: Oversee the entire sales journey, from the first interaction to contract negotiations and closing deals, ensuring a seamless and efficient experience.
• Proposal Development: Design engaging and customized proposals, presentations, and sales materials that vividly express the unique value of our products and services.
• Revenue Growth: Achieve and surpass sales targets and revenue goals consistently, making a significant impact on the company's financial success.
• Collaboration: Collaborate closely with cross-functional teams, including marketing, product development, and operations, to guarantee client satisfaction and successful project outcomes.
• Reporting & Analysis: Keep precise records of sales activities, pipeline status, and client interactions using CRM tools, while providing regular updates to management.
• Industry Representation: Act as the company's ambassador at industry events, conferences, and trade shows to promote our brand and grow our network.

The Person:

• Proven experience in new business development, preferably within the CPaaS, SaaS, WhatsApp for Business, Chatbots, Mobile Journeys or Solutions Software sector.
• Demonstrated track record of achieving and exceeding sales targets.
• Strong understanding of sales principles, customer service practices, and CRM software (e.g., Salesforce, HubSpot).
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and as part of a team in a fast-paced environment.

The skills we require:
Strategic Vision & Execution: Demonstrated ability to craft and execute comprehensive business development strategies that align seamlessly with company objectives and yield tangible results.

Exceptional Client Engagement: A proven track record of forging and nurturing strong, trust-based relationships with clients, attuned to their evolving needs and delivering customized solutions.

Masterful Sales & Negotiation: A specialist in maneuvering through intricate sales processes, expertly guiding interactions from initial outreach to successfully closing high-value agreements using compelling negotiation techniques.

Insightful Market Analysis: Expertise in pinpointing market trends, assessing competitive landscapes, and uncovering overlooked opportunities to guide strategic initiatives.

Compelling Communication: Proficient in expressing ideas persuasively through both written and verbal communication, skillfully crafting impactful proposals and delivering captivating presentations.

Dynamic Presentation Delivery: Talented in developing and presenting engaging presentations that effectively articulate value propositions and resonate with varied audiences.

Proactive Problem-Solving: Skilled at pinpointing challenges, analyzing root causes, and implementing creative solutions to navigate obstacles and promote advancement.

Superior Time Management & Organisation: Exceptionally organized, adept at prioritizing tasks, managing multiple projects concurrently, and achieving deadlines in a fast-paced environment.

Adaptability & Resilience: Excels in a rapidly changing landscape, showcasing flexibility and determination when faced with change and challenges.

CRM System Mastery: Expertise in utilizing CRM platforms (e.g., Salesforce, HubSpot) to oversee pipelines, track interactions, and produce insightful reports.

SaaS Sales Prowess: In-depth knowledge and successful implementation of sales strategies tailored for Software as a Service models, driving subscription-based and recurring revenue.

Solutions-Oriented Selling: Proficient at identifying customer challenges and strategically positioning comprehensive solutions that effectively tackle their specific business issues.

Aggressive New Business Acquisition: A relentless passion for seeking out, pursuing, and securing new client accounts, significantly boosting market share.

Autonomous Lead Generation: Demonstrated capability to independently discover, qualify, and nurture new leads through various channels, energizing the sales pipeline.

Benefits:

• Agile/hybrid working
• Competitive Paid Leave including your birthday day off
• Mental Health Support through our Wellbeing partner, Calm, Wellbeing days leave and Mental Health First Aider program
• Giving back days to help support causes close to your heart
• Total Rewards including, pension and healthcare and life assurance
• And did we mention our epic team socials? We know how to celebrate in style!