Security Supervisor

Go back Worcestershire Acute Hospitals NHS Trust

Security Supervisor

The closing date is 09 March 2026

An opportunity has arisen for an enthusiastic, self motivated individual to join the Security team at the Alexandra Hospital part of Worcestershire Acute NHS Foundation Trust.

To provide a high quality security service, to patients, staff, visitors, and contractors within hospital premises and car parks in accordance with Security Industry Authority (SIA) guidelines and Trust specifications.

Shift Pattern

Permanent nights Friday - Thursday 18:00 - 06:00

Please note, we reserve the right to close this vacancy early if a high volume of applications are received.

Main duties of the job

Undertake necessary duties to ensure the maintenance of an efficient security service. These duties will be carried out in both internal and external environments.

To assist visitors to the hospital site with general enquiries, in a pleasant and helpful manner.

All work must be undertaken in line with health and safety, security and relevant trust policies and procedures.

Where required, you may also need to assist with the emergency and evacuation procedures in accordance with the trust policy.

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital based services from three sites in Kidderminster, Redditch and Worcester.

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in SupportingInformation section for more details on DBS checks and costs.

Job responsibilities

The post holder is responsible for delivering a high quality security service to patients, staff, visitors, and contractors across hospital premises and associated car parks, in full compliance with Security Industry Authority (SIA) regulations and Trust standards.

Duties include maintaining a safe and secure environment by undertaking all necessary security tasks across both internal and external areas of the site. The role requires vigilance, professionalism, and the ability to respond appropriately to incidents and general security matters.

The post holder will also assist visitors with general enquiries, providing clear information and support in a courteous and helpful manner.

All responsibilities must be carried out in accordance with relevant health and safety legislation, security requirements, and Trust policies and procedures.

Person Specification Qualifications

• Good basic education
• Conflict Management training
• Physical Intervention training
• Valid Security Industry Authority (SIA) licence
• Experience of working in both internal and external settings is desirable.

Personal Qualities

• Professional, reliable, and trustworthy.
• Approachable with a strong customer service focus.
• Vigilant with good observational skills.
• Ability to work independently and as part of a team.
• Flexible approach to working hours and location across the hospital site.
• Commitment to maintaining confidentiality and high professional standards.

Experience

• Experience working in a security role.
• Experience of working in a public facing/customer service environment.
• Experience of operating in both internal and external environments
• Previous experience within an NHS or healthcare environment.
• Experience of writing incident reports and using security systems (e.g., CCTV, access control systems).

Knowledge and skills

• Knowledge of security procedures and incident response.
• Understanding of health and safety legislation and safe working practices.
• Ability to follow and implement trust policies and procedures. Good verbal and written communication skills.
• Ability to deal with visitors, patients, staff, and contractors in a professional and courteous manner.
• Ability to remain calm and effective under pressure, including in challenging situations
• Knowledge of NHS values and Trust policies.
• Basic IT skills for reporting and communication purposes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Worcestershire Acute Hospitals NHS Trust