Sales Specialist - Full Time

The Sales Specialist role is vital to the store's operation, ensuring customers receive a consistent, high-quality experience. This position plays a key role in fostering a selling focus within the store, supporting company initiatives while adhering to organizational policies and procedures. Sales Specialists are scheduled flexibly based on business needs.

Core Competencies Personal and Interpersonal Skills

• Authentic
• Compassion and Understanding Others
• Composure
• Customer Focus
• Ethics and Values
• Integrity and Respect
• Interpersonal Savvy
• Listening
• Self-Awareness
• Peer Relationships/Energy and Drive
• Drive for Results/Operating Skills
• Time Management
• Solution-Oriented/Managerial Skills
• Relationship with Manager/Mentor

Key Roles and Responsibilities Customer and Brand Experience

• Support excellent customer service through product knowledge, selling skills, and authentic clienteling
• Own the customer experience by building personalized relationships and embodying the rag and bone brand philosophy and lifestyle
• Emulate the brand aesthetic with a strong sense of fashion
• Maintain a unified company experience in all customer interactions
• Assist with floor sets, window changes, and merchandising tasks as needed
• Meet sales and KPI targets as set by Store Management

Maintain Operational Excellence

• Policy and Procedure: Maintain knowledge and understanding of all policies and procedures
• Stock/Inventory Management: Contribute to low inventory shrinkage and high accuracy through consistent execution at all inventory touchpoints
• IT Systems: Accurately process POS transactions

Personal Excellence

• Act within the core values of rag and bone
• Manage conflicts appropriately and take ownership of your contribution to the team
• Foster a positive, fun, professional, and team-oriented store environment
• Support the team in delivering exceptional customer service
• Be receptive to feedback from management and peers

Experience/Capabilities

• Previous experience in contemporary or luxury fashion sales/clienteling preferred
• Ability to lift at least 30 lbs, and perform physical tasks such as carrying, pushing, pulling, squatting, kneeling, twisting, turning, climbing, crawling, reaching, and bending
• Availability to work as per the needs of the business