Restaurant Ops Leader - Guest Experience & P&L

Hard Rock Cafe UK in London seeks an Operations Manager to oversee departmental P&L, uphold brand standards, and drive exceptional guest service. You will mentor hourly staff, manage labor budgets, and coordinate cross-departmental efforts to deliver the Hard Rock experience in a high-volume casual dining environment.

The role emphasizes coaching, performance development, and implementation of learning programs to improve retention and service quality across the cafe team.