Desk Host

About The Role

Working pattern: 3 on 3 off basis days, evenings.

Responsibilities

• Ensure excellent customer service is shown to all passengers.
• Promptly answer the phone in a friendly and courteous manner.
• Ensure Host Desk is manned at all times and arrange cover when required.
• Ensure all Electric Mobility Aids (EMA) are tagged prior to going airside.

Qualifications

• Right to Work in the UK.
• Required to pass pre-employment screening including 5 years of employee reference checking.
• Previous customer service / reception experience is essential.
• Experience using IT programmes such as Microsoft Outlook and Office programmes.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.