Restaurant Manager

Job Description

• Job Title: Restaurant Manager - Lighthouse Social
• Location: Fulham Pier, Stevenage Road, Fulham, SW6 6HH
• £35,000 Salary + Service charge
• 40 Hours / 5 Days Over 7 Days / Shift Times

Job Introduction

This is an exciting opportunity for an experienced Restaurant Manager to lead the dining experience within an exclusive members' club at Fulham Pier, one of London's most distinctive new hospitality destinations.

We are looking for a confident and engaging leader who understands what exceptional service feels like. You will take ownership of the restaurant operation, creating a warm, polished and personalised experience that makes every member feel recognised and valued. From busy matchdays and exclusive events to everyday dining, you will ensure service remains seamless, standards stay consistently high and the team is ready to deliver at its best.

Working closely with our culinary and bar teams, you will bring front and back of house together to create memorable experiences for our members and their guests. You will be visible on the floor, building relationships, developing your team and continually looking for ways to strengthen the restaurant's service, atmosphere and commercial performance.

This role would suit an accomplished restaurant leader from a premium hospitality, luxury hotel, private members' club or high-quality dining background who thrives in a fast-paced environment and takes genuine pride in creating outstanding guest experiences.

What You'll Do:

• Manage the daily operations of the restaurant, ensuring efficient service and high-quality food presentation.
• Lead, train, and develop the front-of-house team to maintain excellent service standards and member satisfaction.
• Monitor and evaluate service quality, implementing improvements as needed to enhance the member experience.
• Collaborate with the kitchen team to ensure timely delivery of food and seamless communication between front-of-house and back-of-house operations.
• Handle member inquiries, complaints, and special requests with professionalism, ensuring a positive dining experience.
• Maintain cleanliness and organisation of the dining area, ensuring a welcoming and elegant environment for members.
• Assist in managing budgets and financial performance, including labour costs and inventory control.
• Plan and coordinate special events and promotions within the members club, ensuring successful execution and high member engagement.
• Ensure compliance with health, safety, and hygiene standards, maintaining a safe and clean dining environment.

What You Bring:

• Proven experience managing restaurant operations, ideally within a premium or members-only setting.
• Strong leadership and team management skills, with the ability to train, develop, and motivate a front-of-house team.
• Excellent communication and interpersonal skills, with a focus on providing personalised, high-quality service to members.
• Strong organisational skills, with the ability to manage multiple tasks and priorities in a fast-paced environment.
• Knowledge of health, safety, and hygiene regulations, with a commitment to maintaining high standards.

What we offer:

Working with Sodexo is more than a job; it's a chance tobe part of something greater. You'll belong in a company and team that values you foryou;you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied.

Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

Sodexo Disability, Ability network, So Together, Generations and Origins.

We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.