Residential Property Assistant: Leigh

Residential Property Assistant: Leigh

Our Leigh, Church Street office is looking for an experienced Residential Property Assistant to join the team.

Department: Residential Property

Branch: Leigh, Church Street

Hours: Full time

Role: Experienced Residential Property Assistant.

Purpose of Role: To provide support, assistance and a high quality administration service to the Conveyancing Solicitor and Partner.

Duties and Responsibilities:

• Answering phone calls and directing phone calls to appropriate person or taking messages. Assisting the caller where able to do so (such as updating the client or estate agent as to progress).
• Making appointments for clients and producing file notes with telephone and other communications.
• Providing conveyancing quotes to clients.
• Working independently within a comprehensive case management system.
• Requesting searches.
• Preparing conveyancing documents e.g., SDLT and LTT Returns and Land Registry applications etc.
• Obtaining Land Registry documents from the HMLR Portal.
• Updating mortgage portal systems such as LMS and Lender Exchange.
• Generating exchange and completion letters.
• Preparing bills and completion statements.
• Preparing receipts to show monies coming in/going out on a case.
• Setting files up for completion to include carrying out Land Registry pre completion searches.
• Opening new files when required.
• Generating client care packs to clients.
• Sending ID requests.
• Checking returned documents and requesting any missing documents from clients.
• Audio and copy typing/transcription of digital dictation when required.
• Closing down files and checking ledgers.
• Attendance on clients in person and on the telephone.
• Maintain high professional standards, confidence and integrity.
• Comply fully with the CQS Protocol, Office Manual and Staff Handbook.
• Such other tasks as the firm may from time to time require.

Experience: Legal experience within a residential property department is essential.

Knowledge / Skills:

• Appropriate manual dexterity and keyboard skills.
• Effective and courteous communicator, both face to face and over the telephone.
• Work calmly and accurately under pressure.
• Effective management of time.
• Good standard of computer literacy and willingness and ability to learn new technology.

Qualities:

• Discretion and ability to work in a confidential environment.
• Pleasant, approachable and polite.
• Flexible and adaptable.
• Ability to work as a part of a team.
• Able to show initiative.
• Highly motivated.