Repairs Coordinator

Are you an experienced Property Inspector or Repairs Surveyor with knowledge in Insurance Claims and Building Restoration? We have a fantastic new opportunity to an experienced Repairs Coordinator to join our dedicated team.

About Us

We are a family owned and led, rapidly growing Building & Restoration Company, servicing domestic and commercial building insurance claims. We are a vibrant, supportive workplace with a helpful and friendly culture.

About the role
The position will involve attending policyholder properties that have been damaged, where you will create a report (following a prescribed template) to assess the validity of the claim along with the creation of a scope of work to rectify identified insured damage, along with any additional recommendations to insurers.

Responsibilities include:

• Creating a schedule of reinstatement works associated with the insured peril (using our scoping platform)
• Managing a portfolio of work along with customer expectations.
• Ensuring surveys are completed in a timely manner as per the Service Level Agreement (SLA)Liaising with the appointed loss adjusters and claims handlers throughout the claim.
• Scheduling trades with a level of fine control over day-to-day activities

About you

• The ideal candidate will possess the following skills and experience:
• Experience with Xactimate is advantageous but not essential.
• Experience surveying for a contractor is advantageous but not essential.
• Small works management
• Experience in property maintenance
• Good organisational skills and understanding of MS Office.
• A strong focus on customer service
• Must reside in the West Midlands area.

The Package:

• Base salary £28K - £32K DEO
• 28 days holiday (Including statutory days - increase with service)
• Pool car/car allowance
• Personal progression actively encouraged & assisted.

If you have the skills and experience to make this role a success, we would love to hear from you!