Regional Observability Lead - Monitoring, SRE, Transformation

Observability Lead - Corporate Bank

Birmingham | Hybrid | Up to £86,500 + benefits

We're working with a global bank that's looking for an Observability Lead to make its systems more reliable, resilient, and easier to support. This role is a mix of hands-on problem solving and leading change, with plenty of scope to drive transformation across monitoring, automation, and production support practices.

What you'll be doing

• Leading improvements to critical banking applications, making them more reliable and resilient.

• Driving the bank's observability and monitoring transformation, introducing smarter tools, automation, and modern practices.

• Bringing an SRE mindset to the team and embedding change across processes and culture.

• Coaching and mentoring the team, helping them adopt new ways of working and improve technical skills.

• Helping the bank prepare for the unexpected by improving disaster recovery and risk management.

• Acting as a key escalation point during incidents, including participation in a weekend/on-call rota.

What you'll bring

• Strong technical background with Java, UNIX, Linux, and Middleware platforms (eg, WebLogic).

• Cloud experience - ideally Google Cloud, but AWS or Azure are also relevant.

• Hands-on experience with observability tools like New Relic, Splunk, Grafana, or Dynatrace.

• Proven experience in driving transformation, modernising production support, and improving system resilience.

• Leadership experience - able to guide teams, influence culture, and embed change.

• Clear communication skills - comfortable explaining complex issues to both technical teams and senior stakeholders.

• Experience in financial services is a strong advantage.