Recoveries Strategy Lead - Fintech & Collections

• Owning relationships with panel of debt collection agencies and debt purchasers
• Identifying strategic opportunities to drive recovery rate
• Implementing segmentation for recoveries strategies
• Negotiating commission rates and other commercial relationships with suppliers
• Operate a strong control environment on: payments and invoicing account statuses live listing placements and closures minimising buybacks and unexpected costs
• Identifying opportunities to onboard new and additional suppliers that will add strategic value

Requirements

• 7+ years' experience in commercial, portfolio, or collections management within consumer credit, preferably credit cards.
• Strong knowledge of FCA consumer credit regulation, including responsible lending, collections, and debt sale practices.
• Strong track record with relationship management, with the ability to onboard, communicate, and negotiate with suppliers.
• Strong strategic business thinker
• Proven expertise in collections and recoveries strategy.
• Experience in fintech or fast-growing financial services preferred.

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Hard Skills

• Debt Collection
• Portfolio Management
• Negotiation
• Payments Control
• Invoicing Management
• Supplier Onboarding
• Recovery Rate Optimization
• Segmentation Implementation
• Commercial Relationship Management
• Debt Sale Practices

Soft Skills

• Communication
• Strategic Thinking