Receptionist

Department: Health and Social Care (Administrative Staff)

Operation: Sanctuary Care

Closing Date:

Salary: £13.04 per hour

Requisition: 228723

Penberthy House Residential Care Home, 111 Mount Wise, Newquay TR7 2BT

Pay (£13.04 per hour)

Where purpose meets possibility

Webelieve care is more than a job - it's a calling, and we'dlove you to be part of it. We're excited to welcome a Receptionist to ourfriendlyteamat Penberthy in Newquay .And with sector leading results showing our colleagues highly recommend Sanctuary Care as a great place to work, you'll be joining a culture that supports you to thrive, grow, and be recognised for the difference you make.

We're proudlyInvestors in People Gold accredited andnot-for-profit,which means everypennywe makegoes straight backinto our people and our homes.Whether you've already found your callingor you're stilldiscovering it, we'llsupport you every step of the way. Fromyour first day to your dream role, we'll help you get there.

When you join Sanctuary Care, you're joining anaward-winningteam where colleagues and residents truly matter.We're proud winners of the 2025 Nursing Times Award for Care of Older Peopleandthe 2025Care Home AwardsBest for Training and Development, and Outstanding Larger Care Home Group.

Your role

Welcome residents, relatives and visitors with warmth and professionalism

Support customers by answering queries and offering clear, helpful information

Carry out a range of administrative tasks to keep the home running smoothly

Use your IT skills to manage emails, records and documents confidently

Work closely with colleagues to create a friendly, supportive front of house experience

Experience in a customer service setting

Confident using IT systems including Word, Excel and Outlook

Warm and approachable with strong people skills

Organised and able to manage a variety of tasks calmly and efficiently

Caring, enthusiastic and self-motivated with a desire to make a positive difference

Your rewards

You deserve more than the basics. That's why, alongside28 days' annual leave pro rata (including bank holidays),occupationalsick paylinked to length of service, and acontributorypension, we've created a package to help you thrive:

Health and wellbeingsupport- including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling

Company-paid life insurance

Parental leave arrangements and annual leave purchase scheme

Company-funded trainingandongoingcareer developmentopportunities

Flexible working optionsand aninclusive culturewhere everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks

Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements

Some rewards are subject toa qualifying period or other criteria - visit our website for more information.

Ready tostart an inspiring career journey with us?Apply todayand join us in leading the way in care.Curious about what it's like to work with us? Discover our values, culture, and real stories from our teams at or follow us on socials.

Before you apply

We can only accept applications from individuals with the right to work in the UK.

All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.

Internal candidates should apply via their internal careers account.

We may close this advert early, so please apply as soon as possible.

Inclusion is one of our core values. We're committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.