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Real-Time WFM Lead Dublin - Forecasting & Analytics
Posted 2 days 3 hours ago by Teleperformance
Permanent
Full Time
Other
Dublin, Ireland
Job Description
Teleperformance is seeking a high-performing Workforce Management (WFM) Assistant Manager to support real-time management, forecasting, scheduling, and analyst oversight. You will lead Real-Time teams and Analysts, coordinating with UK & Ireland WFM, MI, and Finance POCs to ensure day-to-day stability and SLA protection.
The role requires strong analytical capability, operational discipline, and the ability to translate data into actionable insights.
Teleperformance
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