Real-Time WFM Lead Dublin - Forecasting & Analytics

Teleperformance is seeking a high-performing Workforce Management (WFM) Assistant Manager to support real-time management, forecasting, scheduling, and analyst oversight. You will lead Real-Time teams and Analysts, coordinating with UK & Ireland WFM, MI, and Finance POCs to ensure day-to-day stability and SLA protection.

The role requires strong analytical capability, operational discipline, and the ability to translate data into actionable insights.