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Real-Time Ops Team Lead Growth & Coaching
Posted 1 hour 42 minutes ago by Dormont Manufacturing Co
Permanent
Full Time
Other
Oxfordshire, Oxford, United Kingdom, OX1 1
Job Description
Dormont Manufacturing Co is looking for a Senior RTM Team Lead in Oxford to lead and develop a team of Real Time Analysts. The role involves managing performance across multiple channels and driving continuous improvement initiatives.
The ideal candidate will have at least 5 years of leadership experience in a call centre environment and a strong understanding of call centre operations. The position includes a focus on real-time metrics and collaboration with various teams.
Dormont Manufacturing Co
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