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QA, Content & Training Associate - Elevate CX
Posted 53 minutes 19 seconds ago by Phoenix Court Group
Permanent
Full Time
Training Jobs
London, United Kingdom
Job Description
Bloom & Wild Group seeks a proactive QA, Content & Training Associate to elevate customer interactions across the Customer Delight team. You will bridge quality assurance, content management, and team development, shaping knowledge base content and coaching standards.
You'll lead calibration sessions, refine training materials, and collaborate with AI Auto-QA tooling while supporting Zendesk workflows and live support during peak periods.
Phoenix Court Group
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