Project Worker

Project Worker

We are seeking a compassionate and proactive Project Worker to support individuals with complex needs in supported housing and help them thrive independently.

Position: Project Worker

Salary: £27,054 - £29,357 per annum

Location: Southend-on-Sea

Hours: Full-time, 37 hours per week (including evenings, weekends, and bank holidays on a rota basis)

Closing Date: 10th November

Interview Date: 18th November

About the Role

This is a rewarding opportunity to make a real difference in the lives of people affected by homelessness and complex needs. As a Project Worker, you'll provide tailored support to residents in supported accommodation, helping them develop life skills, sustain tenancies, and access vital services.

Key responsibilities include:

• Managing a caseload and delivering personalised support plans
• Supporting residents with mental health, physical health, and substance use issues
• Promoting independence through education, employment, and life skills development
• Conducting health & safety checks and ensuring safe living environments
• Advising on welfare, housing, and legal rights
• Encouraging engagement with addiction recovery services and healthcare providers
• Facilitating group activities and contributing to a positive community atmosphere
• Maintaining accurate case files and updating the internal database
• Liaising with partner agencies and attending joint meetings
• Supporting fundraising and communications efforts when required
• Ensuring compliance with GDPR, data protection, and confidentiality policies

About You

You'll be a resilient, empathetic individual with a passion for helping others. You'll thrive in a dynamic environment and be confident working both independently and as part of a team.

Essential skills and experience:

• Knowledge of homelessness and related challenges
• Experience in partnership working and stakeholder engagement
• Strong communication skills, including trauma-informed approaches
• Ability to build trust and rapport with service users
• Understanding of safeguarding and tenancy responsibilities
• Willingness to work flexibly, including evenings and weekends
• Personal attributes such as patience, politeness, and self-control

Desirable:

• NVQ Level 3 or equivalent in Health & Social Care, Housing, or IAG
• Experience applying Health & Safety guidance

About the Organisation

A Southend-based charity dedicated to supporting people experiencing homelessness. Our supported housing services offer a safe and nurturing environment where individuals can rebuild their lives. We work collaboratively with local agencies to provide holistic support and promote long-term independence.

Other roles you may have experience of could include:

Support Worker, Housing Officer, Tenancy Sustainment Worker, Outreach Worker, Key Worker, Caseworker, Recovery Worker, Resettlement Officer, Homelessness Support Worker, Complex Needs Practitioner.