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Production Reliability Lead

Posted 13 days 19 hours ago by Complexio

Permanent

Full Time

Other

Lancashire, Manchester, United Kingdom, M21 0

Job Description

Complexio in Manchester is seeking an Operations Team Lead to own production. You'll lead operational excellence across all live customer-facing systems, aiming to make production reliable, observable, and continuously improving.

This hands-on role involves shaping processes, leading incidents, building the team, and moving from firefighting to proactive reliability engineering. You'll design runbooks, establish SLIs/SLOs, and set performance standards for the operations group.

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