Production Reliability Lead

Complexio in Manchester is seeking an Operations Team Lead to own production. You'll lead operational excellence across all live customer-facing systems, aiming to make production reliable, observable, and continuously improving.

This hands-on role involves shaping processes, leading incidents, building the team, and moving from firefighting to proactive reliability engineering. You'll design runbooks, establish SLIs/SLOs, and set performance standards for the operations group.