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Production Reliability Lead

Posted 13 days 18 hours ago by Complexio

Permanent

Full Time

Other

Yorkshire, Leeds, United Kingdom, LS1 8

Job Description

Complexio is seeking an Operations Team Lead to own production. This hands-on role will shape process, lead incidents, build a scalable team, and move us from reactive firefighting to proactive reliability engineering.

You'll own the live systems: ensure stability, observability, and safe releases, while building runbooks, incident playbooks, and a culture of ownership. Collaborate across product, engineering and support to improve MTTR, establish SLIs/SLOs, and drive a reliability roadmap that

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