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Product & Customer Outcomes Lead
Posted 21 minutes 32 seconds ago by 8192 Barclays Bank UK PLC
Permanent
Full Time
Other
London, United Kingdom
Job Description
Barclays Bank UK PLC is seeking a Product Customer Outcomes Manager to analyse customer and MI data, identify pinch points, risks and opportunities, and ensure products deliver good customer outcomes, including for vulnerable customers. You will coach colleagues to embed customer-focused thinking and use data-driven insights to improve experiences.
You will report to governance bodies, contribute to risk management and continuous improvement, and work with product, journey, technology and change
8192 Barclays Bank UK PLC
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