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Premium Support Engineer - AI Systems, Dublin

Posted 45 minutes 2 seconds ago by OpenAI, Inc.

Permanent
Full Time
Other
Leinster, Ireland
Job Description

OpenAI is seeking a dedicated Support Engineer in Dublin to collaborate with Premium Support customers, diagnose and resolve high-impact incidents, and drive improvements across OpenAI products and integrations.

You will own complex incidents, coordinate cross-functional responders, and develop runbooks and tooling to reduce future support effort while maintaining strong customer trust and collaboration.

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