Planning Admin (Property Services) - Derry / Londonderry

VANRATH is assisting a leading Professional Services company in recruiting a Planner & Administrator. This is a fantastic opportunity to join a company known for its excellent culture in NI and offers opportunities for progression.

The role is based at the company's Derry / Londonderry office, with shifts from Monday to Friday. No weekend work. It is a permanent position.

Salary & Benefits

Fully negotiable, plus additional benefits and progression opportunities.

Responsibilities

• Serve as the initial point of contact for tenants regarding urgent, routine, and adaptation works.
• Schedule customer appointments and create events.
• Notify customers about the planned arrival of workers.
• Assign jobs to relevant trades/departments via computer communication, considering cost, customer service, and resource availability.
• Raise survey events on new COTs, adaptations, and response jobs.
• Monitor the progress of all jobs to ensure completion and proper documentation.
• Coordinate with administration, supervisors, and management to answer queries and review ongoing works.
• Communicate daily with client district maintenance officers/administrators.
• Ensure completion dates are met or extensions requested when necessary.
• Handle queries and resolve complaints.
• Maintain standards and processes to achieve KPI targets.

The Ideal Candidate

• Experience in scheduling, logistics, or planning.
• Experience in customer service and delivering customer excellence.

Preferred Experience

• Experience in a fast-paced construction environment, focusing on housing maintenance.

For more information or to apply, please apply via the link below or contact Jack Groves at Vanrath in strict confidence.