Patient Complaints & Experience Officer

NHS is seeking a Complaints Officer in Plymouth to manage and coordinate complaints, ensuring a sensitive, empathetic approach. The successful candidate will handle communication with patients, staff, and stakeholders while adhering to NHS policies. With a focus on continuous improvement, experience in complaints handling and excellent communication skills are essential. The position offers an annual salary between £27,485 and £30,162 and a dynamic, supportive work environment in a vibrant city.