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Part-Time Patient Experience & Complaints Administrator
Posted 1 hour 20 minutes ago by NHS
Permanent
Part Time
Other
Hertfordshire, Hemel Hempstead, United Kingdom, HP1 1
Job Description
We are a friendly, patient-focused GP practice in Hemel Hempstead seeking a part-time Complaints & Administration Officer to join our team. The role offers 20 hours per week with flexible working and 28 days of annual leave pro rata.
The successful candidate will be the first point of contact for patient complaints, logging and coordinating investigations, and drafting empathetic responses while maintaining confidentiality and GDPR compliance.
NHS
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