Parks & Leisure Administrator - Antrim

VANRATH are delighted to be assisting our major Public Sector client, a large organisation with the recruitment of a Parks and Leisure Administrator to join their team based in Antrim.

What's in it for you?

• £15.31 per hour + 10% shift allowance
• Opportunity to work within a large public sector organisation
• Varied role combining customer service, administration and events support

About your next employer

You'll be joining a large local authority within its Parks and Leisure function, delivering a wide range of services to the public including memberships, facility bookings and community programmes.

About you

• Minimum of 1 year's experience in a customer-facing role
• At least 1 year's administrative experience with strong record keeping skills
• Competent in Microsoft Office (Word, Excel, Outlook)
• Experience using booking systems or EPOS systems (desirable)
• Strong communication and customer service skills
• Ability to prioritise workload and work to deadlines
• Positive, proactive and team focused approach
• Full driving licence (or access to suitable transport)

What you'll do

• Act as the first point of contact for parks and leisure enquiries via phone, email and live chat
• Manage leisure memberships including new applications, renewals and cancellations
• Coordinate bookings for facilities, events and programmes
• Maintain and update customer records and booking systems
• Support payment processing, invoicing and membership queries
• Assist with reporting, data collation and FOI requests
• Provide administrative support including meeting coordination and minute taking
• Support outreach, promotions and customer engagement initiatives