Parking Notices Officer

Parking Notices Officer focuses on process PCN appeals, ensuring compliance with statutory guidelines.

What the role involves

• Process PCN appeals, ensuring compliance with statutory guidelines.
• Handling public enquiries via phone, email, and post with clear, professional communication.
• Maintaining accurate records on case management systems and meet tight deadlines.
• Collaborate with officers to deliver fair, consistent outcomes on appeals and information requests.
• Experience in appeals processing, customer service, or local government administration.
• Excellent written and verbal communication skills.

Confirmed role details

• Join a busy local authority team tackling a backlog of Penalty Charge Notices (PCNs).
• This Appeals & Information Officer role offers immediate start for an organised administrator with strong customer-facing skills.
• Competitive hourly rate of £21.52 (PAYE or umbrella options).
• Full-time hours (37.5 per week, Mon-Fri).

Known job details

• Pay: £21 per hour