Parking Notices Officer

Posted 8 hours 42 minutes ago by The Londoner

Permanent

Full Time

Other

Essex, Southend-on-sea, United Kingdom, SS1 1

Job Description

Parking Notices Officer focuses on process PCN appeals, ensuring compliance with statutory guidelines.

What the role involves

Process PCN appeals, ensuring compliance with statutory guidelines.
Handling public enquiries via phone, email, and post with clear, professional communication.
Maintaining accurate records on case management systems and meet tight deadlines.
Collaborate with officers to deliver fair, consistent outcomes on appeals and information requests.
Experience in appeals processing, customer service, or local government administration.
Excellent written and verbal communication skills.

Confirmed role details

Join a busy local authority team tackling a backlog of Penalty Charge Notices (PCNs).
This Appeals & Information Officer role offers immediate start for an organised administrator with strong customer-facing skills.
Competitive hourly rate of £21.52 (PAYE or umbrella options).
Full-time hours (37.5 per week, Mon-Fri).

Known job details