Outpatient Administrator

Outpatient Administrator

The closing date is 22 June 2026

An exciting opportunity has arisen in the Oncology outpatients department to join the team. This full time Outpatient Administrator role is an essential member of the outpatients team, ensuring that patients are dealt with as smoothly and efficiently as possible and in accordance with Government Access Targets and the Trust's Access Policy.

The position is based at Nottingham City Hospital and will work Monday to Friday, with core office hours from 8.00am to 5pm.

Main duties of the job

The post-holder will work closely with the clinical team to deliver quality care to oncology patients. You will be adept at understanding and relaying information, responding to patient and clinician queries, and ensuring patient data quality and accuracy.

• Book patient appointments and chase patient information/reports.
• Deal with enquiries via telephone and in person.
• Process referrals and outcomes.
• Use hospital computer and IT systems efficiently.
• Prioritise workload and support the smooth running of a busy admin office.
• Apply a problem solving approach as priorities change.

Training and Qualifications

• Educated to O level GCSE or equivalent standard, including English at Grade C.
• NVQ level 3 or equivalent.

Experience

• Previous experience in an office environment.
• Typing or word processing experience.
• Experience with MS Office.
• Knowledge of outpatient work.
• Familiarity with hospital IT systems such as Medway PAS, Notis, Auditbase.
• Customer Service experience.

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure and Barring Service check will be required to confirm no previous criminal convictions.

Employer name

Nottingham University Hospitals NHS Trusts