Operations Manager (Plumbing & Heating)

Position: Operations Manager (Domestic Heating)

Location: Emsworth, Hampshire

Salary: £55,000 per annum

Job Overview

• Leading the day-to-day running of the business, including managing schedules, engineers, admin, sales and accounts staff
• Overseeing the technical work carried out by a small team of Gas Engineers & Plumbers
• Ensuring company compliance across Gas Safe and Health & Safety
• Supporting the business' further growth through highlighting opportunities for new business and maximising the company's existing accounts
• Being the point of contact for complex technical queries from engineers and customers, and providing customer service for complaints escalations
• Assist on site where necessary, at times of heightened workload or complex jobs

Job Requirements

• Strong technical background within the domestic heating industry, with previous experience as a hands on gas engineer working across installations, servicing and maintenance
• Confident operationally, with previous experience managing small to medium teams
• Understanding of the commercial responsibilities involved in managing a business, i.e. margin and retention
• Ideally Gas Safe Registered, but this is not essential
• Based within a commutable distance of Emsworth, Hampshire

Salary & Benefits

• Basic salary £55,000 per annum
• Annual bonus
• Company van with optional personal use
• 25 days holiday, plus bank holidays
• Opportunities to progress as the business grows
• Company pension scheme