Operations Lead - Trauma-Informed Education Services

Keys Engage, based at the Head Office in Ipswich, is seeking a Deputy Manager to lead day to day operations of the Engage service across Norfolk, Suffolk and Essex. You will line-manage Progress Coordinators and oversee Mentors, ensuring learner journeys progress positively while maintaining safeguarding and quality standards.

Reporting to the Service Lead, you will manage staff performance, drive service improvement, and collaborate with families, schools and Local Authorities to plan capacity