Operations Administrator

The Lanes Group are the UK's largest independent provider of water and wastewater solutions and services, we play a vital role inalwaysmaintainingthe seamless operations of the nation's water systems.Formed in 1992, our half abillion-poundturnover ensures continued expansion for market share. Our key differentiator is our 4000+ staff and our resource pool that includes the most innovative fleet,plant,and equipment the market has to offer.

We are the UK's largest end to end drainage solution provider with depots strategically located across the UK from Aberdeen to Plymouth, to ensure round the clock coverage for customers and clients alike.

About the Role

Location: Rainham, Essex

Hours: Monday to Friday, 37.5 hours per week (either 8am-4pm or 9am-5pm)

Salary: £28,000

Responsibilities - but not limited to

• You'll be working as part of a team to support the depot manager in running of day to day business, involving customer contacts with job updates and enquiries.
• Updating in house systems including customer reports, invoicing, time sheets, taking payments over the phone, raising purchase orders via our in-house systems, telephone & email enquiries.
• Other ad-hoc general admin duties.
• Planning engineers and allocating jobs.
• Liaising with engineers daily.

Experience and qualifications required for the role

You'll will already be familiar with an office environment the successful candidate will have experience of working in a busy office minimum 12 months, ideally with some transport or planning experience, previous data entry experience, a background in customer service, excellent IT skills (Excel, Word) and the ability to learn new in house IT systems

What we offer

• 24 days holiday (rising to 27 with length of service) + bank holidays;
• Life Assurance equal to 1 x your base pay;
• Auto enrolment pension scheme;
• Free onsite parking;
• Friendly working environment;