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Onboarding & Operations Lead, AI-Driven Customer Success
Posted 5 days 14 hours ago by Jobtailor
Permanent
Full Time
Other
London, United Kingdom
Job Description
Jobtailor is seeking a Customer Onboarding & Operations Specialist to support onboarding, implementation and ongoing customer success for TiPJAR customers. You will coordinate onboarding across CS, Operations, Product and Technical teams, translate requirements into actionable configurations, and help improve processes, documentation and tooling.
You will monitor support performance, assist with data collection and testing, investigate complex issues, and drive automation to scale onboarding and
Jobtailor
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