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Omnichannel Retention & Lifecycle Strategist

Posted 5 hours 19 minutes ago by Specsavers Norge

Permanent
Full Time
Other
Hampshire, Fareham, United Kingdom, PO141
Job Description

Specsavers in the United Kingdom is seeking a Customer Retention Strategist to shape our CRM evolution and deliver personalised, omnichannel experiences that keep customers engaged.

You will analyse data from multiple sources, turn insights into data-led CRM and lifecycle strategies, and drive measurable impact through KPIs, testing, and optimisation, collaborating with analytics, marketing and global teams.

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