NRC Senior Healthcare Assistant

Nottingham University Hospitals NHS Trusts

NRC Senior Healthcare Assistant

The closing date is 16 March 2026

The role of the Senior Healthcare Support Worker at the National Rehabilitation Centre is integral to interdisciplinary team working together to deliver exceptional patient experience and outcomes. This role helps to support the team in providing high quality, safe, compassionate and efficient care, in an innovative way. If you were successful, you would become a key part of shaping the service going forwards and paving the future of rehabilitation in the UK.

Main duties of the job

In addition to the summary below, you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.

The Senior Healthcare Support Worker (SHCSW) is part of the multidisciplinary team delivering care to patients. Support and supervision is provided by a Registered Healthcare Professional (RHP).

The Senior Healthcare Support Worker carries out a range of patient care tasks and duties to enable the team to provide an effective and efficient service.

About us

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Job responsibilities

Personal care and clinical duties

• Demonstrates care and compassion to patients, carers and relatives to help ensure high quality person centered patient care is delivered at all times.
• Assist patients with activities of daily living. This will typically include all fundamental nursing care including the feeding, bathing and repositioning of the patient under the supervision of an RHP.
• Provide support to the RHP and, where appropriate, other members of the Clinical Team as required.
• Co-operate with and maintain good relationships with team colleagues and staff in other disciplines that are attending and treating clients to maximise patient care.
• Support new starters within the clinical environment.
• Maintain good relationships and an empathic approach to the patients family, relatives and carers and refer them to an RHP for any questions they may have on the patients condition, or for any suggestions or complaints that they wish to raise.
• Undertake care as delegated by the RHP and adhering to the Trusts policies and procedures to promote the patients health, safety and wellbeing. Report changes or concerns to the patients condition to the RHP.
• Assist with the safe transfer of all patients between clinical areas.
• Communicate/liaise with members of the multi-disciplinary team to ensure high standards of patient care.
• Maintain patient confidentiality at all times and follow information governance policies and procedures.
• Participate in maintaining accurate and up-to-date records, e.g. food and fluid intake charts to ensure effective communication.
• Follow NUH policies and procedures to ensure maintenance of safe working practices for patients and colleagues.
• Follow work area procedures for the use of supplies and equipment in order to promote the effective and efficient use of resources, equipment and resources.
• Share responsibility for key aspects of housekeeping and stock control demonstrating a good awareness of cost efficiency and safety.
• Report observed changes in the patients physical/psychological needs to the RHP.
• Perform a range of clinical duties and report results to RHP, e.g. urinalysis, blood pressure, pregnancy testing, patient observations, supervision of patients and similar activities.
• Deal with questions and enquiries from patients, carers and relatives e.g. on the clients condition or for any suggestions or complaints that they wish to raise. Where appropriate, refer these to a RHP.
• Undertakes routine and regular checks on patient trolleys and bed spaces ensuring all relevant equipment is clean, in good working order and intact and reports faults to Registered Nurse.

Person Specification NVQ Level 3 in Health and Social Care

• Achieved or working towards
• Previous experience working in a healthcare environment

Communication

• Verbal skills for communication with patients, public and the wider MDT
• IT literate with Nerve Centre or other electronic patient record

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Nottingham University Hospitals NHS Trusts